EB
Elmana B

1 reviews | Active since Jul 2011

06 Jul 2018, 20:32

Fica documents submitted 4 times and still the account is not active

I’ve submitted my fica documents 4 times for my new business account and still the account isn’t active and I’m receiving emails and sms’s to submit the documents. How many times do I need to send it!???????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2018, 08:14
Official

Good Day Elmana

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***