FICA Documents - Pathetic Service

Hi<br> <br> I recently opened a business bank account with FNB with all the documentation they required. At the end of last year I was required to re-submit most of the documentation AGAIN for FICA. Why they did not keep records of the one I originally submitted is mind-boggling.<br> <br> Bad that is not the real complaint. After I have submitted all the documentation required for FICA, I receive a SMS on a Friday, telling me they are going to block my account on the Tuesday because I have not submitted all the documents. After I went through all the trouble of submitting it, they ***** it up, again. Absolutely Appalling Service! This bad service has driven me to the point of really considering to close the account and move to another bank. I would rather pay more at a another bank than have to deal with this incompetence.<br> <br> Thanks