FICA DOCUMENTS

<p>PATHETIC SERVICE. AFTER SUBMITTING MY FICA DOCUMENTS IN JULY AND RECEIVING CONFIRMATION IT WAS RECEIVED IN GOOD ORDER, I KEPT GETTING SMS'S THREATENING TO CLOSE MY ACCOUNT. I FOLLOWED UP AND FNB CONFIRMED AN ISSUED ON THEIR SIDE AND MY DOCUMENTS ARE IN ORDER. TODAY I AM LEFT STRANDED AS MY CARDS ARE DECLINING FOLLOWED BY AN SMS REGARDING THESE OUTSTANDING DOCUMENTS.</p> <p> </p> <p>WHY THE HELL AM I EVEN PAYING PREMIER RATES FOR A BELOW STANDARD SERVICE?? NOT ONLY THIS, BUT I MUST NOW FILL IN A FORM - EVEN THOUGH MY RENTAL AGREEEMENT IS ACCOMPANIED WITH AN AFFADAVIT FROM THE PERSON WITH WHOM I LIVE WITH?? IT WILL BE PROCESSED QUICKER IF I GO TO A BRANCH, OR WAIT POTENTIALLY 4 HOURS AFTER SUBMITTING THESE DOCUMENTS. </p> <p> </p> <p>I AM ACTUALLY EMBARRESSED TO BE AN FNB CLIENT! NOT TO MENTION EXTREMELY FRUSTRATED.</p>