PP
Pappasza P

1 reviews | Active since Sept 2016

01 Jul 2017, 08:38

FICA aknowledged but account still locked

<p>FNB Business Quality Control dept have *********** staff. Sent my FICA twice and after realising that they did not read the documentation properly still went ahead and locked my account. Is this how you treat Private Clients?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2017, 11:13
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Hello Peter Complaints

Naomi Petersen

*** (option one)