FICA

<p>Good Day</p> <p>I recieved a sms from FNB that i need to submit FICA documents or my transactions will be placed on hold. I went the North Rand Road, Boksburg branch on the 1st of June 2016 to have these forms completed. The Agent completed the forms on my behalf and asked me if I am the sole owner of my company and i rep**** Yes. On the 22nd of June I recieved a mesg that stated due to non submition of FICA docs my account will be placed on hold TOMORROW. I contacted the number on the sms - ********** 405 - the reply to me was that it was not marked that I own 100% of the company.<br />I went back to the (FNB north rand road, Boksburg branch) to resubmit. Another lady completed my forms and marked that I own 100% of my company. This was the 21st of June 2016. Last Night i recieved a message stating that my account is now placed on hold due to non submission.<br />I went onto internet banking and found that this was infact correct. I contacted the number again and i was told THAT THEY COULD NOT ASSIST ME, I WILL HAVE TO WAIT 1 - 3 WORKING DAYS FOR THEM TO SOLVE THE MATTER!!!!! I told the lady that I need to pay salaries TODAY and she said that she cannot help me in this matter!!!!!! *** am I suppose to do now??!! what do they want me to tell my employees??? I have done what was requested of me...and as a bank they have delivered terrible service and gave me the "I cant help-there's nothing I can do" excuse!!!!!!</p> <p>I WANT TO HAVE MY ACCOUNT UNBLOCKED NOW!!!!!!!!!!!</p> <p>Dedre</p>