FICA

FNB closed my account without informing me & my salary did not go in, accounts will bounce due to account closed. They send me an sms 22/10/2015 saying that I should email or go to my nearest FNB branch to hand FICA in. I did not do it in time and they decided to just close my account. I had to stand at the que at the branch to re-open my account, the weekend I was without my salary and on monday I had to call my salary department to resubmit my salary. I got my salary on the 28/10/2015 & that was already too late for my debit orders. I am now sitting with a bad credit scoring & I can't buy a car due to this. I have a personal loan with FNB & because of the account that was closed loan department could not get their money on time, I had to call in to confirm if they deducted. I could not make payment that month, now November month they deducted R2333 x 3= R6 999, that is R7 000 out of my account and again I had to call the callcentre & query. I spend 24min on my cellphone to try & get my money back. No apology, nothing. What is going on with FNB. I want my money back & I am closing this account. I want my airtime & refund two amounts as I did not make arrangements with them.