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Chan C

1 reviews | Active since Nov 2017

10 Jul 2023, 15:08

FFNB - PATHETIC AND FRUSTRATING SERVICE FROM FNB

Today I have had the final and last horrible experience with FNB. I don't have access to my old cell phone and have been struggling for over a week to get my app activated and sorted on 2 other phones. Today I tried to make an ewallet payment of R400.00 and the message that came up is that I have reached my limits and I haven't even made any payments today.

THIS IS PATHETIC AND VERY FRUSTRATING. How is it that I can't even access my own money?

PLEASE ENSURE THAT SOMEONE CONTACTS ME RIGHT AWAY AS I WANT TO MOVE ALL MY MONEY TO MY CAPITEC ACCOUNT AND CLOSE MY FNB ACCOUNT. I REALLY CAN'T DEAL WITH ALL THESE KIND OF ISSUES. WHAT IS THE USE OF HAVING INTERNET BANKING AND USING A BANKING APP WHEN IT US USELESS AND STILL FORCES A CLIENT TO GO TO A BRANCH. NOT EVEN YOUR SECURE CHAT CONSULTANTS CAN HELP AS I WAS CHATTING WITH TALITA WHO WAS OF NO HELP OR ASSISTANCE. I WANT ALL THIS SORTED BY 15:30..

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