AW
Amrith W

1 reviews | Active since Sept 2018

26 Jan 2020, 07:37

Fees when card wasn't used overseas

A number of declined foreign transactions have been charged against my Easy Account. Please could these be reversed as soon as possible? A total of 6 x R8.50 has been charged. This issue needs to be rectified ASAP please.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jan 2020, 09:45
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

***