MN
Magda N

1 reviews | Active since May 2016

20 Jun 2018, 10:42

Fee's monthly fee daily fee, cash fee service fee admin fee, just fees and fees and fees

FNB promise you a Monthly account fee for R105 a month,,, but they don't tell you...they charge you a service fee every time you draw money so you think you have money in the bank then they have taken it for fee's they charge you a service fee at the end of the month and a Cash Withdraw fee,, when this people are done with all the fees you have no money left... people should really considder before opening an account with FNB. Rather chose a different bank as they really only charge you what they tell you they will charge you!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2018, 11:36
Official

Good day Magda,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Sales and Service Contact Centre who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)