FEES BILLED AS A RESULT OF POOR SERVICES

Good Day FNB <br> <br> *** <br> <br> On the 26 February 2015 I had visited your N1 city branch where I lodged a complaint regarding the refund of fees. I am have been advised to visit your branches which is not providing any joy regarding my request for a refund . <br> <br> As mentioned in report to the consultant - I had request the account to be closed in October 2014. I was told the loan will need to settled first which subsequently did and then the Adderley street branch consultant would close the account afterwards . To my surprise I received a statement in December indicating that my account was over drawn by a value of R580.00 . This a lot of money for myself to have to pay . I reverted my salary back to the FNB account to remedy this problem.<br> <br> Can I please request that you refund my money that you have taken as a result from your incompetence and greed. <br> <br> Regards<br> <br> Frankton Steedsman<br>