Feels like FNB tryna get away with a quick buck over here. Getting ****ed

My card got swallowed by a fnb Atm at the grassy park branch.

Decided since I'm in Mitchell's plain to visit promenade fnb

Consultant was very unprofessional.

She **** to be deliberately. I don't know if she was upset with working on a Saturday.

Anyway I was told there wouldn't be a card charge since this was an fnb error.

Then on the 10/10/2022. Boom 125.00 charge and a pile of sms saying I own.

I dont owe **** in the first place.

Anyways I logged this with FNB..

FNB Query ref ***Q been sent to Retail Queries ***. A consultant will contact you within 24-48 business hours.

It's been 72 hours and I haven't received no response.

Guess this is the service you get...