1 reviews | Active since Apr 2017

06 Apr 2017, 19:24

Feeling **********

<p>Fnb is somehow ripping me off I have a platinum account and my funds forever shows pending wether it is debits or credits and my account goes into minus meaning I use my overdraft facility and then get added fees charged but then I have money in the bank think I must move my account.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Apr 2017, 09:10
Official

Good day Mr. lorenzo domingo

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)
FNB (First National Bank)'s reply07 Apr 2017, 09:11
Official

Good day Mr. lorenzo domingo

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***