UM
Usisipho M

1 reviews | Active since Mar 2017

01 Sept 2019, 07:42

Feel ******.

I just opened an account for my 8yr old daughter and the consultant gave me a card for the account and she told me we will receive a personalized card in few days only noticed now that the card is worth R110 which was never explained to me I would have never taken a personal card on a child's account knowing the fees it is a bit too much from her account and now I feel ******.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Sept 2019, 09:33
Official
Good Day Usisipho Mkunyana
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: *** 

UM
Usisipho M's update04 Sept 2019, 10:38
Reviewer Update
Good day

Thank you so much the Branch Manager at Montague Gardens phoned back and managed to sort out the problem within 2days.

Regards
Usisipho