NV
Nick V

1 reviews | Active since Jan 2014

15 Jan 2018, 17:58

Feel helpless !! FNB have TRIPLED charged me for the same iStore purchase - I've been overcharged by R40,000 !!! after a month they still dont know what they are doing

I need someone to contact me urgently from the bank - they keep making a bigger and bigger mess of this transaction. Ive explained it to them as if they were a 7 year old, iStore even has no idea what they are doing..absolute disaster !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jan 2018, 09:33
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

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Regards

Client experience Team