BT
Brendan T

1 reviews | Active since Nov 2012

08 Jan 2019, 11:38

Feedback takes loooooong! Phoning in even longer

Almost 30 minutes on the line to handle an urgent matter, logging a query on the site takes average two days to get answered if you lucky. Bad service and looooong wait times. Be better

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jan 2019, 09:42
Official
Good Day Mr. Truter,

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.

Kindly contact us again if you require any further assistance .

Kind Regards,

Hello Peter Complaints Team

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