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Danielle B

1 reviews | Active since Nov 2018

12 Jul 2022, 18:05

Feedback sent to FNB ongoing complaint

Good evening.

Thank you for the email.

This is however unacceptable.

This was escalated to FNB 14 days ago.

I phoned 4 times today just to be cut off, nonetheless I have received a bit of feedback that *****le closed my complaint ticket *** which is disgraceful as my complaint wasn't resolved.

Just a quick question, if you were in my shoes,

- a revolving facility of R 27000 plus other debt - not being able to take out a personal loan because this facility has been reported at the NCR for 2 years, a duplicate listing.

How would you or anyone at FNB feel?

Going on day to day living on micro loans because their interest is sky high and you're being treated like **** when you want to apply for a personal loan for more than R100k

Just to be declined due to 1 bank listing 2 of the same products on your name! OBVIOUSLY I would be declined because FNB has now finally *****ed up my life by showing the NCR that I owe them R 54000 instead of R 27000. So how would I ever be able to take out a loan bigger than R 10 000 when FNB has done this.

Not only that, I saw on an update today that my overdraft has now also beenidted twice.

This is life wrecking and I can't take it anymore.

I have opened a complaint with the ombudsman and will not be leaving this matter.

Thank you.

FNB has listed 1 product twice on my credit record Today another product was also reported double FNB closing complaint tickets without resolving FNB customer service pathetic FNB really doesn't care

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