1 reviews | Active since Jan 2017
FEEDBACK A PROBLEM
<p>I have heard countless times from people how the service at FNB has changed, however i never knew that it would happen to me. After trying to so hard to have faith again in the Bank after i was inconvenienced from the 31 January 2017 today being the 8th problem has still not been resolved. i have been given the run around. Been told i am sorry, But nothing changes...emails being sent but there i no feedback that is being received. This simply means that no one cares, no one ones to won up at FNB and take responsibility. How many times should one ask for feedback? how many times should one send emails ? how many times should one request for feedback ? </p>
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Best regards,
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Best regards,
