1 reviews | Active since Feb 2015
feedback
<p>In May i called in had a d.o dispute and was advice to fill a form and scan return it . Then received an email confirming they have received my queryand will attend to it. I have been given a reference number .and turn around time. I have called FNB spoke to more than 10 consultants. The last consultant said they know nothing about my query i need to start the process again.</p> <p> </p> <p>I have been made a fool by this company. And i am frustrated. No one is willing to take responsibility and assist me. This has been the worsed service for more than 2 months .</p>
Good Day,
Thank you for taking the time to bring this to our attention.
I would like to thank you for taking my call earlier.
As per our telephonic conversation, I have logged a formal complaint and have route it to the relevant department for investigation and resolution.
Complaint reference number ***.
We would like to apologize for any inconvenience caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention.
I would like to thank you for taking my call earlier.
As per our telephonic conversation, I have logged a formal complaint and have route it to the relevant department for investigation and resolution.
Complaint reference number ***.
We would like to apologize for any inconvenience caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)