1 reviews | Active since Feb 2015
feedback
<p>More rhan a month ago i called into FNB. Asked to be assisted with a debt order. Was forwarded documents to be filled and returned. Received an email back to confirm that they have received it. And will attend to it within 7working days and give me feedback. After 7 days i called into the call centre spend 30minutes with a consultant who said i am at thr wrong department after waisting my 30minutes and airtime. Then i wrote a review which i was clear that my only concern is of the d.o. i received agai another mail that statued it will be attended to. Now to this day no one has send me mail of my query. </p>
Naomi the number you gave is a call center number. Which the 1st agent transferred me to Phumla then Phumla to Ricardo then Ricardo back to the voice option then another lady i couldn't get her name then was cut off.
Honest an hour call which is fruitless with no one willing to assist. I have been taken from one agent to the other. The level of frustration i have now .this is *********** at it's best
Naomi the number you gave is a call center number. Which the 1st agent transferred me to Phumla then Phumla to Ricardo then Ricardo back to the voice option then another lady i couldn't get her name then was cut off.
Honest an hour call which is fruitless with no one willing to assist. I have been taken from one agent to the other. The level of frustration i have now .this is *********** at it's best