1 reviews | Active since Jul 2013
Fedup with FNB
<p>I have on numerous occasions instruct FNB to change my address to my new residence. I have sat in queues for hours with proof of residence AND STILL they use my old address!!!!!</p> <p> </p> <p>This has caused me A LOT of damage as MY EX get my statements and tells everyone about my finances!!!! My cheque account was updated but not my credit card. WHY NOT!?!?!?!?!</p> <p> </p> <p>How much more must I suffer due to their incompetence!?! I am changing banks!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>.</p>
Good day Ms. Bonita1978
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Bonita1978
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***