MA
Melissa A

1 reviews | Active since May 2009

26 Feb 2015, 08:17

Fedup

After being a client of FNB for more than 10years I am utterly disgusted by the way they handle their business. There is a reason why people go under debt review, but still FNB charges extra with anything you do.. Can't even buy airtime and I get charged for that. Not to mention unpaid debit order fees. How do you think can I afford these additional charges if I am already under debt review!! this is not helping me at all, just creating more debt. If you are not willing to help me, then I will definitely take my business elsewhere!! Too much of a mission to get help from you guys.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Feb 2015, 10:17
Official
Hello Blaze007,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 632835.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)