WM
Warda M
1 reviews | Active since Nov 2013
26 Mar 2019, 11:37
FED UP WITH MBD'S HARASSING SMS'S
ACC REF : ********** 882594. This account was paid in full via debit order taken by MBD. I have proof of a debit order OF R1469.28 taken from your company as FULL AND FINAL payment on this account. This was the settlement amount given to us by MBD and subsequently taken off our account. Now you send us SMS’s saying our account is outstanding!!!!!!!!!!!!!!!!!! WHAT IS WRONG WITH YOUR ACCOUNTS DEPARTMENT???????????????? HOW MANY TIMES MUST A PERSON PAY 1 ACCOUNT??????????????????????? IF THIS ACCOUNT IS RESOLVED, I AM GOING TO REPORT YOUR COMPANY TO THE OMBUDSMAN. WE ARE FED UP WITH THESE UNNECESSARY SMS’s AND CALLS FROM YOUR COMPANY WHEREAS THE ACCOUNT WAS PAID IF FULL. Resolve this account immediately.
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Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
26 Mar 2019, 12:41Good Day Warda
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply26 Mar 2019, 12:41
Official
Good Day Warda
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
WM
Warda M's updateReviewer Update
02 Apr 2019, 14:58Good day FNB
Thank you for your quick response in calling us. I am still awaiting the paid up letter for this account. I do not need any come backs later...like the one we had now.
WM
Warda M's update02 Apr 2019, 14:58
Reviewer Update
Good day FNB
Thank you for your quick response in calling us. I am still awaiting the paid up letter for this account. I do not need any come backs later...like the one we had now.
