1 reviews | Active since Dec 2010
Fed-up with internet banking!!!
I constantly have to reset my online banking password because it just says "invalid" without reason. The same password I use all the time. I then need to change it again and the same thing happens over and over. I have now experienced this problem for months and can not go to a branch just to waste my time!!! It is utterly frustrating!!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)