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limari.louw limari.louw

1 reviews | Active since Apr 2017

18 Apr 2017, 20:15

Fed-up with FNB online banking!!

<p>Been having issues with my internet banking for past few months now! Password is just suddenly "invalid" - the same one I've always used!! Went back 2 weeks ago to reset again and the exact same thing happened again today! Can't log into online banking, because the password is "invalid". ***?? It is a waste of my time to go back to the branch and wait in a queue every single time!!</p>

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Replies (7)
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limari.louw limari.louw's update19 Apr 2017, 11:24
Reviewer Update

Hi Daffnie,

My account number is 6 ********** . ID number ********** 003089.

This is a huge convenience to my partner and I, who is having the exact same issues.

Please can this be sorted asap!

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limari.louw limari.louw's update20 Apr 2017, 06:40
Reviewer Update

Can't do ANYthing without cellphone banking and I do NOT have time to go to a branch again!! Solve this, it happens all the time and causes huge frustration!!!!

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limari.louw limari.louw's update20 Apr 2017, 06:41
Reviewer Update

I meant internet banking, not cellphone banking.

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limari.louw limari.louw's update20 Apr 2017, 14:24
Reviewer Update

Apparently, I now have to go to a brand AGAIN and waste more time AGAIN.

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limari.louw limari.louw's update20 Apr 2017, 15:05
Reviewer Update

It now seems that I can't use my Check card either.

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limari.louw limari.louw's update24 Apr 2017, 13:36
Reviewer Update

No time to go to branch and can't to ANY banking now!!! OTP's also not being sent to my phone anymore. What the hell??

FNB (First National Bank)
FNB (First National Bank)'s reply24 Apr 2017, 14:49
Official

Good Day

Thank you for your response.

Kindly contact Digital Banking on *** who will authenticate you and assist you immediately with this problem. We sincerely apologize for the frustration caused.

Kind regards,

Daffnie