FED UP WITH FNB

I'm tired of First National Bank consultants who always give the same stupid reasons why they can't help resolve my ***** matter with them. The last consultant who spoke to me made it clear to me that my case wasn't categorized as serious to be referred to their forensic department as it only handles serious ***** matters. I was de*****ed money in excess of R20000 and yet I am told it doesn't fall under serious *****. I wonder how many "less serious cases" have enriched ********** because it shows that the bank categorizes its clients according to how much they have in their accounts. I contacted Old Mutual finance because one transaction went into their savings account and they were equally surprised why FNB didn't reverse the money when they were made aware that it was *****? Why didn't they reverse the two transactions to Makro immediately? Why did they make me aware of the pending transactions and then failed to help their client from being de*****ed? Why then did they send me messages to confirm whether the transactions were valid or not? I'm giving Hellopeter permission to publish publicly all of my comments about the bank so that other clients can be aware of how the bank handled my matter.