PC
Priscilla C

1 reviews | Active since Sept 2018

05 Sept 2018, 16:37

Fed up with FNB

Frustrated with FNB Service is bad and getting through to their lines is frustrating you can be kept on hold for 30 minutes.totally useless and does not portray the service their brochures paint

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Sept 2018, 09:55
Official

Good day Priscilla Cooper,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)