1 reviews | Active since Oct 2017
Fed up with FIRST NATIONAL BANK
After a whole month of going back and forth with documents and one review later (https://www.hellopeter.com/first-national-bank/reviews/exactly-a-month-ago-i-app****-for-a-credit-card-with-fnb-and-i-still-have-no-outcome-for-my-application-endless-number-of-calls-and-consultants-that-do-not-know-what-they-are-talking-about- ********** ) I still have no outcome and they sent me an email saying that my Credit Card application is expired.
I phoned 3 times to get feedback and they just keep sending me through to different departments and no one can assist.
Unbelievable FNB. Is this the only way to get someone to assist in that bank ?
Good Day Miss F Vidal
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Miss F Vidal
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***