NB
Niroudh B

1 reviews | Active since Sept 2014

03 Jul 2017, 09:12

Fed up of FNB *****ing money out off my account.

<p>This is hte 4th or 5th time your take money out of my account without checking with me. My homeloan account was due between 01st & 5 th july. Yourll debited my account this morning without checking with me. SAT and Sunday i coud not do any banking as your have not sroted my incontact settings. Something i held onot the phone on friday for more than 20 mins and eventually got fed up and cut. This can be verified as i had to key in all my details and still had to hold for more than 20 mins despite being a platinum card holder. My Homeloan was ogin to be paid today; but since yourll always thieve money out of my accoutn continously i will close all my accounts. Many other banks will handle my account very happily with the amount of funds that go thru my account. Then yourll cant **********ly thieve money out of my account. Yourll keep advertising for customers with promises. Maybe yourll should first maintain the customers yourll have and treat them properly then undersatdn why yourll are the only bank losing so many customers every day to other banks.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2017, 10:36
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Hello Peter Complaints Resolution

Daffnie Govender

Tel number: ***