Fed up - no network coverage whatsoever
<p>This is truly dissappointing as I have no network coverage now for the last 2 days. FNB connect service is really good as well as the staff are excellent and well trained. I think the shortfall in this is not the service but the actual product e.g. No network coverage at all. I know that afer I post this message FNB will let me know that they are going to log this in and call me to resolve the issue. Ironically FNB cannot call me as they can't get hold of me because no network coverage on FNB connect. They would have to call me at work instead. </p> <p> </p> <p>FNB please resolve this issue and please let a manager call me.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
