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MaryJane P

1 reviews | Active since Apr 2013

26 May 2021, 12:18

Fed up customer

I am very disappointed at the poor service level received from FNB Business Banking. I have over the last 4, almost 5 months been waiting for the hold on my business account to be removed. After numerous calls to them and being transferred from one department to the next, I am actually fed-up with this as whatever the actual issue is, has yet to be resolved on their side. Pull up your socks.

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Replies (1)
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MaryJane P's update29 Jun 2021, 15:54
Reviewer Update
Why is the account closed? I simply wanted the bank to remove the hold, whatever it was, so that the account could be active. I come to find out that it was closed and that, that was the reason I could no longer see it on the app.

What are you as a bank going to do to rectify this? I am still not a happy client!