jK
joshua K
1 reviews | Active since Nov 2009
01 Jul 2019, 07:10
Fed up
Last week i had a amount took my from account of 5377.87 called FNB ***** line logged an investigation which they help me good got my money back friday i thought everything is sorted Yesterday i went to Atm suprise suprise the same amount out of my account and i got the notifications later
my question is why would this happen twice and now my account is in -1316 because of this mistake you guys made i want my money back and my account of a minus today and not later then today some my accounts and debts i could not pay because of this happening twice
i dont want **** about 7 to 10 wroking days Otherwise i will move myself to another bank where this wont happen
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FNB (First National Bank)'s replyOfficial
01 Jul 2019, 13:14Good day Joshua,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply01 Jul 2019, 13:14
Official
Good day Joshua,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***