LW
LeAndri W

1 reviews | Active since Nov 2018

06 Mar 2019, 14:19

Fed up

I had an overdraft facility which has been paid up, but FNB handed me over to Brooks & Luyt Attorneys. Now Brooks & Luyt Attorneys are spamming me, after I have phoned, smsd, whatsapped and emailed them telling them that the account has been paid up for 6 months already to no avail they phone me at least 5 times a day. I am sick of this. Sometimes they phone and when I answer the phone is put down by them !

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2019, 15:54
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

*** (option one)