FEB *****ING MY CHILDS MONEY!!!!

Last week I opened up an easy account for my child's maintenance money to be paid in. Saturday morning I got a notification that money has been deducted from that account. Since.it's.my child's money and a court.order has been placed for.it, I called the call centre to find out. It turns.out that it was for my credit card witch was over limited. When I checked I saw that the amount is twice what the original limit is and it was.used in Johannesburg and I'm currently in cape town. I checked and noticed my card is not with me. Patience then put me through to collections knowing they were closed so Saturday I couldn't resolve it. I tried to call in again.yesterday, 3 departments later and wasted airtime no help. I even asked the agent to get someone to call me back and told her the situation, only to be told it the wrong department again. And I told her the reason for my call. I'm.currently still waiting!! So Fnb decided to.take my child's school money for purchases I did not make on a card I do not HAVE!!! And how can you take from an account that is not even linked to the.credit card???!!!!! I WANT MY CHILD'S MONEY BAC**** And since this is how you conduct businesses, im going to close accounts and would rather not deal with Fnb and neither should any one else!!!!