TH
Tanja H
1 reviews | Active since Dec 2014
24 Jul 2015, 08:34
Faulty remote with Explora Decoder
Purchased Explora decoder on the 9th of July which were delivered on the 10th. Contacted Ebucks on the 15th stating that the remote is not working and spoke to Buhle. It is the 24th today and nobody followed up to replace the faulty remote.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
24 Jul 2015, 10:42Hello tanher,
Thank you for raising your complaint.
Your complaint was escalated to the eBucks spend department and Decklyn has been incontact with your to address your complaint.
Kind regards,
The eBucks Team
Thank you for raising your complaint.
Your complaint was escalated to the eBucks spend department and Decklyn has been incontact with your to address your complaint.
Kind regards,
The eBucks Team
Best regards,
FNB (First National Bank)'s reply24 Jul 2015, 10:42
Official
Hello tanher,
Thank you for raising your complaint.
Your complaint was escalated to the eBucks spend department and Decklyn has been incontact with your to address your complaint.
Kind regards,
The eBucks Team
Thank you for raising your complaint.
Your complaint was escalated to the eBucks spend department and Decklyn has been incontact with your to address your complaint.
Kind regards,
The eBucks Team
Best regards,