tS
tinyiko S
1 reviews | Active since Aug 2011
12 Aug 2015, 08:41
faulty phone
I bought a contract cellphone, The phone is faulty I called the call centre and I was told that I must take the phone to their service desk at Boksburg , what makes me angry is that when I bought the phone it was delivered at my workplace why can't they do the same now! This is an inconvenience and I'm never buying a phone from them again , the Cell C network sucks too!
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Aug 2015, 09:02Hello posh22,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart Devices who will provide you with feedback.
The reference number is 739017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart Devices who will provide you with feedback.
The reference number is 739017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Aug 2015, 09:02
Official
Hello posh22,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart Devices who will provide you with feedback.
The reference number is 739017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart Devices who will provide you with feedback.
The reference number is 739017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)