Faulty debitorder dates

Item: FNB (First National Bank)
Rating: 2
Author: Dirk B

I have on various occasions told fnb in-contact that the debit order must only run at the last day of the month. Because that's when I get paid. I have corresponded with them via email and no one attends to my complaint. They just keep sending me emails to say that my debit order was unpaid.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

26 Feb 2016, 09:34

Hello Dirk0001,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 876680 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply26 Feb 2016, 09:34

Official