1 reviews | Active since Dec 2016

12 Dec 2016, 14:18

faulty ATM

<p>why should i loose money for FNB s faulty ATM. I pulled money and the atm cut of almost half of the note and the bank does not refund because it is damaged</p> <p> </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Dec 2016, 15:03
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)

's update12 Dec 2016, 15:41
Reviewer Update

Thank you for your help Daffnie Govender very fast response