LF
Laralee F

1 reviews | Active since Dec 2016

21 Sept 2017, 13:06

Faudulant Accounts Opened

Good Day I have just received a call from a Hammond Attorney on Behalf of FNB Credit Card division regarding my outstanding monies owed, now this would no be a problem if i actually owned a credit card and or banked with FNB. Now being confused and extremely upset at this situation i would like to ask, how is it that FNB would open a credit card facility without verifying any details?????as i was told the man listed as the account holder goes by the name of Jan Mac farlane with my ID number, my name is Ian Stuart MacFarlane. To open just a bank account is a procedure of overwhelming paperwork i can only imagine the extreme lengths one would need to go paperwork wise just to apply for a credit card, another point would be that i do not earn a salary therefore i would not even in the slightest be able to apply for said facilities. This situation has tarnished my credit and my name and i would like FNB to fix this as the fault lies within.

Regards Ian Stuart MacFarlane ********** 370

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2017, 13:37
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

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