Fast n Furious Courier

<p>I have ordered, an FNB Connect simcard and by far this is the most terrible delivery I have had with FNB. I do not why this courier is being used if they giving false information to clients.</p> <p> </p> <p>I received a message stating delivery will be made on the 29-11-2016 between 8am-5pm. I cancelled all plans I had and waited for the delivery to be made, this morning I receive an SMS stating that I need to call Digital Planet to prevent order from being cancelled. As a concerned person I called the FNB Digital Planet number to be informed that delivery was made at 6:54am 30-11-2016.</p> <p> </p> <p>At 11:30 I called again to ensure that I'm facts are correct. I took liberty to call this courier service, on call agent assumed I called about an Avon product and was hell of rude! She then transferred my call just to be told that the driver captured an unsuccessful delivery this morning as he stays in Vereeniging.</p> <p> </p> <p>Should you as FNB value your clients ensure that you use proper services that will engage with your clients like you would want to engage with them.</p> <p>As is I'm reconsidering moving my personal and business account elsewhere as I will not stand for this nor will someone else.</p>