1 reviews | Active since Sept 2016
Fast, Efficient and Friendly
<p>This morning I realised that either my card had been cloned or somehow a syndicated managed to tie my FNB account to my cell number. I immediately called FNB and was put through to a lovely man by the name of Mosela Motloung.</p> <p> </p> <p>He did his required security checks and immediately got going on figuring out exactly what happened. He worked quickly to get everything stopped just incase.</p> <p> </p> <p>I am really impressed with the service I got from Mosela. I've had bad experiences with call centres befor but Mosela is exceptional.</p> <p> </p> <p>Thanks for your service Mosela, you're an asset to FNB. I hope it's not too long before you begin climbing the ranks. And a shout out to Mosela's manager for ensuring that his team provide top notch service.</p> <p> </p> <p>Well done!</p> <p> </p>
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
