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juanita J

1 reviews | Active since Jul 2014

16 May 2018, 22:27

Fast and friendly service

Walked into the branch; printed a bank statement at online banking terminal; & needed it to be stamped. Was greeted with a very warm smile by Charlene Petersen who showed genuine customer care, was fast, efficient and very friendly. Thank you Charlene for being one of the few people who really makes walking into fnb a pleasant experience.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 May 2018, 13:31
Official

Good day Juanita,

I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received from Charlene Petersen .

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

Naomi Petersen

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