Fantastic Service
<p>I needed to cancel a debit order. I called the FNB call centre, and my call was answered by a real person almost immediately, which was already a good sign. The agent quickly transfered me to the automated authentication service, and after that it literally took two minutes to cancel the debit order, which is exactly as it should be. So often banks make simple tasks like these in to a mission, but this time it was an absolute pleasure.</p>
Good Day Mrs Port,
I've received your compliment. Thank you so much for taking the time to compliment our staff member. I will be sure to pass on your thanks and comments to management remember we value you as our client .We endeavour to assist you with any requirements you may have in the future.
Ref ***
Best Regards,
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mrs Port,
I've received your compliment. Thank you so much for taking the time to compliment our staff member. I will be sure to pass on your thanks and comments to management remember we value you as our client .We endeavour to assist you with any requirements you may have in the future.
Ref ***
Best Regards,
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
