Fantastic Service

I would like to start off that I am not a fan of dealing with banks and their staff as past experiences have shown that customer service is the least of their worries. I am sure most people would agree. I prefer to use First National Bank's online facilities to avoid having to go into a branch but occasionally I would have to get something stamped etc. In this case I always visit the Hemingways branch in East London as I am assisted by Heather behind the counter who is efficient as all get out. She really does go the extra mile and not only does she assist you with your query, she resolves issues which other staff tend to have no idea where to start.... She also suggests alternative offerings on my bank account which has come in handy over the years. Thank you Heather for your fantastic service!