Fantastic customer service

Today i called to query transactions on my premier credit card and was assisted by Katlego Khumalo an agent in your Randburg contact centre I would really like to express my pleasure in dealing with such a helpful, patient and professional consultant. Instead of putting me on hold as most agents would normally do he kept me on the line and spoke to me the entire time he was going through my transaction history. He truly is an ambassador who upholds the values of excellent customer service and should be appreciated by your business.

Keep it up Katlego you truly are a star :-)