Falsified Product information to get a sale

I have been contacted NON-stop by FNB for a personal loa, 1stly they always drop the call when you answer. And just keep annoying you with calls.

After accepting the calls and taking out a personal loan, their FAIS accredited employee(Abdul) **** to me telephonically. told my interest rate is 24%, I received an agreement of 24.5%, which was not our telephonic agreement.

After failing to keep up with the service agreement telephonically, the employee furthermore did not inform me of any initiation fee. Consumer rights protection act problem - failure of disclosure!

On top of that - I agreed to the Personal loan going off on the last day of the month - due to my Employment contract stating that as my pay date, guess what--- FNB decided they do not care when I receive money, the 25th is their choice.

I have logged a complaint 5 days ago - *** STILL NO RESPONSE. Guess what - another client they losing that is currently looking at homeloans due to their neglects of agreements and lies...

Oh and this will also go through the ombudsman