1 reviews | Active since Dec 2015
FALSELY SMEARED MY CREDIT PROFILE
<p>I have been with FNB ever since I can remember but the level of service delivery as of late has been poor. How can you guys submit incorrect information to ITC & it has impacted me negatively in *****ing up my credit profile. And now that I am trying to get it rectified I am getting no help from you guys. I have submitted proof thereof but still nothing has happened. How can I take out 1 loan & on ITC the same loan be duplicated 3 times. It now appears as if I have 3 loans with FNB & I am being declined coz of affordability. You guys have in essence exaggerated my balance exposure to double the amount of what it actually is & its not fair. I need this sorted out please guys....this is not on...really disappointed.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)