1 reviews | Active since Oct 2015
False Sales
Good day, I was sold a FNB smartphone last year. The phone is a Conex Connect and I have accidentally broke the screen of it. I went to all repairs that I know with no luck, and I finally went to Cape Town FNB branch to sick assistance, and they told me that they do not fix these phone anymore, because its hard to acquire its parts. Now I'm socked, on why you sold me the phone at the first place, as I finished paying it now its not your prob..???
Good Day Nceba
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Nceba
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***