1 reviews | Active since Jun 2012
False records kept
<p>I have app**** for a home loan and was advised my loan was declined due to bad credit record.</p> <p> </p> <p>I have a credit score of "Excellent Rating".</p> <p>All debts by me to FNB have been paid off more than 8 years ago.</p> <p>I do not owe them a cent.</p> <p>This is dissapointing and just messing peoples lives up.</p> <p>I want that resolved as soon as possible, this is not right.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
I am waiting for the investigation to be completed.
I am waiting for the investigation to be completed.
Good day, I am happy with the way FNB resolved this issue. A gentleman called Sergio Correia was assigned to handle this issue, he gave constant feedback till all was resolved , he was very proffessional all throughout, I hope all my future transactions would be treated the same.
Good day, I am happy with the way FNB resolved this issue. A gentleman called Sergio Correia was assigned to handle this issue, he gave constant feedback till all was resolved , he was very proffessional all throughout, I hope all my future transactions would be treated the same.