rC
richard C
1 reviews | Active since Mar 2011
02 Dec 2015, 15:10
false promises
i opened an account telephonically and was told it was the cheapest account for R49.00 and to my suprise the account is charging me a lot more than that R49.00 and now they are saying that there are value added charges and account fees and withdrawal fess debit order fess which i was never told about
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FNB (First National Bank)'s replyOfficial
02 Dec 2015, 16:07Hello thobza001,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Direct who will provide you with feedback.
The reference number is 825917.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Direct who will provide you with feedback.
The reference number is 825917.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Dec 2015, 16:07
Official
Hello thobza001,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Direct who will provide you with feedback.
The reference number is 825917.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Direct who will provide you with feedback.
The reference number is 825917.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)