SP
Shalendren P

1 reviews | Active since Apr 2015

23 Apr 2015, 08:10

False Promises

Shane Singh contacted me regarding a credit card protection facility - but clearly didnt seem to know his product. He promised to send policy documentation and it's been a week without documents. More than that, he did not do his supervision disclosure in the beginning of the call - as a consumer, I should know this before any financial product is sold to me.<br> <br> I hope he is dealt with accordingly.<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Apr 2015, 09:11
Official
Hello shalendren,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 671828.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)